Effective date: May 14, 2020
We at RIZE TV (“RIZE TV”) know you care about how you’re personal
information is used and shared, and we take your privacy seriously. Please read
Services in any manner, you acknowledge that you accept the practices and
collect, use, and share your information in the following ways.
Remember that your use of RIZE TV’s Services is at all times subject to
this Policy without defining them have the definitions given to them in the
information (“Personal Information”) that we gather when you are accessing or
using our Services, but not to the practices of companies we don’t own or
control, or people that we don’t manage. We gather various types of Personal
Information from our users, as explained in more detail below, and we use this
Personal Information internally in connection with our Services, including
provide, and improve our services, to fulfill your requests for certain products
and services, and to analyze how you use the Services. In certain cases, we may
also share some Personal Information with third parties, but only as described
personal information from anyone under the age of 13. If you are under 13,
please do not send any personal information about yourself to us. If we learn
that we have collected personal information from a child under age 13, we will
delete that information as quickly as possible. If you believe that a child
under 13 may have provided us personal information, please contact us at [email protected]
We’re constantly trying to improve our Services, so we may need to
changes by placing a notice on the www.rize.tv website, by
sending you an email, and/or by some other means. Please note that if you’ve
opted not to receive legal notice emails from us (or you haven’t provided us
with your email address), those legal notices will still govern your use of the
Services, and you are still responsible for reading and understanding them. If
that means you agree to all of the changes. Use of information we collect now
We collect Personal Data about you when you provide such information
directly to us, when third parties such as our business partners (e.g.
companies with whom we integrate our Service) and service providers (such as
our advertising service providers) provide us with Personal Data about you, or
when Personal Data about you is automatically collected in connection with your
use of our Services.
We receive and store any information you knowingly provide to us. For
example, when you purchase products or merchandise through our online
e-commerce platform and/or when you participate in our contests, we may collect
Personal Information such as your name, email address, phone number, billing
address, shipping address and Instagram handle. Certain information maybe
required to take advantage of some of our features. For example, if you use the
checkout feature, Big Cartel will collect and store your payment details,
shipping details and billing details in accordance with Big Cartel’s Terms of
Service at https://help.bigcartel.com/terms-of-service or Privacy
Statement at https://help.bigcartel.com/privacy-policy.
We may communicate with you if you’ve provided us the means to do so.
For example, if you’ve given us your email address, we may send you promotional
email offers on behalf of other businesses or email you about your use of the
Services. Also, we may receive a confirmation when you open an email from us.
This confirmation helps us make our communications with you more interesting
and improve our services. If you do not want to receive communications from us,
please indicate your preference by emailing us at [email protected]
Whenever you interact with our Services, we automatically receive and
record information on our server logs from your browser or device, which may
include your geolocation data, device identification, the type of browser
and/or device you’re using to access our Services, and the page or feature you
“Cookies” are identifiers websites may transfer to your browser or
device that allow the website to recognize your browser or device and tell the
website how and when pages and features in our Services are visited and by how
many people. You may be able to change the preferences on your browser or device
to prevent or limit your device’s acceptance of cookies.
Our advertising partners may also transmit cookies to your browser or
device, when you click on ads that appear on the Services. Also, if you click
on a link to a third-party website or service, a third party may transmit
any third parties and we aren’t responsible for their privacy policies and
practices. Please be aware that cookies placed by third parties may continue to
track your activities online even after you have left our Services, and those
third parties may not honor “Do Not Track” requests you have set using your
browser or device.
To support and enhance the Services, we use third-party analytics
services including those provided by Google, Inc. (“Google”), Big Cartel Inc,
(“Big Cartel”), Twitter, Inc. (“Twitter”), Twitch Interactive, Inc. (“Twitch”)
and Facebook, Inc. (“Facebook”) (collectively, “Third Party Analytics
Services”) to analyze how you interact and engage with the Services. Third
technologies to collect information about your use of the Services and other
websites, and they may track your activity on the Services and other websites
overtime. Information collected by the Third-Party Analytics Services may
include your IP address, web browser, pages viewed, time spent on pages, links
clicked and conversion information. Information from Third-Party Analytics
Services may be used by us and others to, among other things, analyze and track
data, determine the popularity of certain content, deliver content targeted to
your interests on our Services and other websites and better understand your
online activity. Google’s ability to use and share information collected by
Google Analytics about your use of the Services is subject to the Google
page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser
Add-on at https://tools.google.com/dlpage/gaoptout/. You can read more
visiting https://help.twitter.com/en/rules-and-policies/twitter-cookies. You can read more
can refuse to accept Flash cookies from the Twitch Services or Extension
developers using Adobe’s Flash management tools athttp://www.adobe.com/security/flashplayer. You can read more
to show you ads by visiting Facebook’s Cookies & Other Storage Technologies
page at https://www.facebook.com/policies/cookies/.
We may use this data to customize content for you that we think you
might like, based on your usage patterns. We may also use it to improve the Services
– for example, this data can tell us how often users use a particular feature
of the Services, and we can use that knowledge to make the Services interesting
to as many users as possible.
Your browser may offer you a “Do Not Track” option, which allows you to
signal to operators of websites and web applications and services (including behavioral
advertising services) that you do not wish such operators to track certain of
your online activities over time and across different websites. Our Services do
not support Do Not Track requests at this time, which means that we collect
information about your online activity both while you are using the Services
and after you leave our Services.
We process Personal Data to operate, improve, understand and personalize
our Services. For example, we use Personal Data to:
- Communicate with you about
the Services, including in connection with Service announcements, updates
- Provide support and assistance
for the Services
- Personalize website content
and communications based on your preferences
- Respond to user inquiries
- Fulfill user requests
- Comply with our legal or
- Resolve disputes
- Protect against or deter fraudulent,
illegal or harmful actions
As noted above, we may communicate with you if you’ve provided us the
means to do so. For example, if you’ve given us your email address, we may send
you promotional email offers on behalf of other businesses or email you about
your use of the Services. Also, we may receive a confirmation when you open an
email from us. This confirmation helps us make our communications with you more
interesting and improve our services. If you do not want to receive
communications from us, please indicate your preference by emailing us at [email protected] .
We will only process your Personal Data if we have a lawful basis for
doing so. Lawful bases for processing include consent, contractual necessity,
and our “legitimate business interests” or the legitimate interest of others,
as further described below.
We process the following
categories of data that you provide to us as a matter of “contractual necessity”,
with you, which enables us to provide you with the Services. When we process
data due to contractual necessity, failure to provide such Personal Data will
result in your inability to use some or all portions of the Services that
require such data.
- Contact data (e.g., name,
address, email, phone number, clothing size, shoe size)
- Profile data (e.g., age,
- Account data (e.g. phone
- Device data (e.g., device
- IP address
- Location data
- Analytics data (e.g., IP
- Video metadata (e.g.,
We process the following
categories of Personal Data when we believe it furthers the legitimate business
interest of us or third parties:
company social media accounts)
- Contact data (e.g., name,
address, email, phone number, clothing size, shoe size, personal and/or
- Profile data (e.g., school,
- Account data (e.g. phone
- Age, birthday
- Analytics data (e.g., IP
of these legitimate business interests include:
- Operation and improvement
of our business, products, and services
- Marketing of our products
- Provision of customer
- Protection from fraud or
- Compliance with legal
- Completion of corporate
In some cases, we process
Personal Data based on the consent you expressly grant to us at the time we
collect such data. When we process Personal Data based on your consent, it will
be expressly indicated to you at the point and time of collection.
From time to time we may also
need to process Personal Data to comply with a legal obligation, if it is
necessary to protect the vital interests of you or other data subjects, or if
it is necessary for a task carried out in the public interest.
Personal Information it Receives?
We may share your Personal Information with third parties as described
in this section:
Information that’s been de-identified: We may de-identify your
Personal Information so that you are not identified as an individual and
provide that information to our partners. We may also provide aggregate usage
information to our partners (or allow partners to collect that information from
you), who may use such information to understand how often and in what ways
people use our Services, so that they, too, can provide you with an optimal
online experience. However, we never disclose aggregate usage or de-identified
information to a partner (or allow a partner to collect such information) in a
manner that would identify you as an individual person.
Advertisers: We may allow advertisers and/or merchant partners (“Advertisers”)
to choose the demographic information of users who will see their
advertisements and/or promotional offers and you agree that we may provide any
of the information we have collected from you in non-personally identifiable
form to an Advertiser, in order for that Advertiser to select the appropriate
audience for those advertisements and/or offers. For example, we might use the
fact you are located in Galway to show you ads or offers for Galway businesses,
but we will not tell such businesses who you are. Or, we might allow
Advertisers to display their ads to users with similar usage patterns to yours,
but we will not disclose usage information to Advertisers except in aggregate
form, and not in a manner that would identify you personally. Note that if an
advertiser asks us to show an ad to a certain audience or audience segment and
you respond to that ad, the advertiser may conclude that you fit the
description of the audience they were trying to reach.
We may deliver a file to you through the Services (known as a “web
beacon”) from an ad network. Web beacons allow ad networks to provide
anonymized, aggregated auditing, research and reporting for us and for
advertisers. Web beacons also enable ad networks to serve targeted
advertisements to you when you visit other websites. Because your web browser
must request these advertisements and web beacons from the ad network’s
servers, these companies can view, edit, or set their own cookies, just as if you
had requested a web page from their site. You may be able to opt-out of web
beacon tracking conducted by third parties through our Services by adjusting
the Do Not Track settings on your browser; please note that we don’t control
whether or how these third parties comply with Do Not Track requests.
Affiliated Businesses: In certain situations,
businesses or third-party websites we’re affiliated with may sell or provide
products or services to you through or in connection with the Services (either
alone or jointly with us). You can recognize when an affiliated business is
associated with such a transaction or service, and we will share your Personal
Information with that affiliated business only to the extent that it is related
to such transaction or service. We have no control over the policies and
practices of third-party websites or businesses as to privacy or anything else,
so if you choose to take part in any transaction or service relating to an
affiliated website or business, please review all such business’ or websites’
Agents: We employ other companies and people to perform tasks on our
behalf and need to share your information with them to provide products or
services to you; for example, we use Big Cartel to host our store and to receive
and process your credit card transactions for us and SuperPhone™ to collect and
maintain contact information. A complete list of sub-processors with whom we
share Personal Data to assist us in providing the Services is available here.
Unless we tell you differently, our agents do not have any right to use the
Personal Information we share with them beyond what is necessary to assist us.
You hereby consent to our sharing of Personal Information with our agents.
Our online store is currently hosted by Big Cartel. Big Cartel provides
us with the online e-commerce platform that allows us to sell certain products
or merchandise to you. When you provide Personal Information in connection with
a purchase on or through the Service, such Personal Information is stored
through Big Cartel’s data storage, databases, and the general Big Cartel
application. Big Cartel may transfer, process or store your data outside of the
United States and such data may be subject to disclosure as required by
If you choose a direct payment gateway to complete your purchase, then Big
Cartel stores your credit card data. It is encrypted through the Payment Card
Industry Data Security Standard (“PCI-DSS”). Your purchase transaction data is
stored only as long as is necessary to complete your purchase transaction.
After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover. PCI-DSS
requirements help ensure the secure handling of credit card information by our
store and its service providers. For more information, you may also want to
read Big Cartel’s Terms of Service (https://help.bigcartel.com/terms-of-service) or Privacy
Business Transfers: We may choose to buy or sell assets and may
Share and/or transfer customer information in connection with the evaluation of
and entry into such transactions. Also, if we (or our assets) are acquired, or
if we go out of business, enter bankruptcy, or go through some other change of
control, Personal Information could be one of the assets transferred to or
acquired by a third party.
Protection of RIZE TV and Others: We reserve the right to access,
read, preserve, and disclose any information that we believe is necessary to
agreements; or protect the rights, property, or safety of RIZE TV, our
employees, our users, or others.
We endeavor to protect the privacy of your Personal Information we hold
in our records, but unfortunately, we cannot guarantee complete security.
Unauthorized entry or use, hardware or software failure, and other factors may
compromise the security of user information at any time.
We retain Personal Data about you for as long as necessary to provide
you Services. In some cases, we retain Personal Data for longer, if doing so is
necessary to comply with our legal obligations, resolve disputes or collect
fees owed, or is otherwise permitted or required by applicable law, rule or
regulation. Afterwards, we retain some information in a depersonalized or
aggregated form but not in a way that would identify you personally.
Through contacting us at [email protected], you may access,
and, in some cases, edit or delete the following information you’ve provided to
- email address
- phone number
- billing address
- shipping address
- Instagram handle
- Twitter handle
The information you can view, update, and delete may change as the
Services change. If you have any questions about viewing or updating information,
we have on file about you, please contact us at [email protected]. Residents of the European Economic Area (EEA) may have other rights –
please see below for additional information.
You can always opt not to disclose information to us, but keep in mind
some information may be needed to take advantage of some of our features.
You may be able to add, update, or delete information as explained
above. When you update information, however, we may maintain a copy of the
unrevised information in our records. You may request deletion of your Personal
Information by [email protected]. Some information
may remain in our records after your deletion of such information. We may use
any aggregated data derived from or incorporating your Personal Information
after you update or delete it, but not in a manner that would identify you
If you are a resident of the European Union (“EU”), United Kingdom,
Lichtenstein, Norway, or Iceland, you may have additional rights under the EU
General Data Protection Regulation (the “GDPR”) with respect to your Personal
Data, as outlined below.
RIZE TV Ltd. will be the controller of your Personal Data processed in
connection with the Services.
If there are any conflicts between this section and any other provision
Personal Data shall control to the extent of such conflict. If you have any
questions about this section or whether any of the following applies to you,
please contact us at [email protected].
Your Personal Data?
You have certain rights with respect to your Personal Data, including
those set forth below. For more information about these rights, or to submit a
request, please email [email protected]. Please note that
in some circumstances, we may not be able to fully comply with your request,
such as if it is frivolous or extremely impractical, if it jeopardizes the
rights of others, or if it is not required by law, but in those circumstances,
we will still respond to notify you of such a decision. In some cases, we may
also need to you to provide us with additional information, which may include
Personal Data, if necessary, to verify your identity and the nature of your
of such Personal Data.
you can request that we correct or supplement such data.
collection of such data), you have the right to withdraw your consent at
any time. Please note, however, that if you exercise this right, you may
have to then provide express consent on a case-by-case basis for the use
or disclosure of certain of your Personal Data, if such use or disclosure
is necessary to enable you to utilize some or all of our Services.
that we transmit the data to another controller where technically
Personal Data for certain purposes, such as for direct marketing purposes.
Data with the supervisory authority of your country or EU Member State. A
list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.
- You can request more
information about the Personal Data we hold about you and request a copy
- If you believe that
any Personal Data, we are holding about you is incorrect or incomplete,
- You can request that
we erase some or all of your Personal Data from our systems.
- If we are processing
your Personal Data based on your consent (as indicated at the time of
- You can ask for a copy
of your Personal Data in a machine-readable format. You can also request
- You can contact us to
let us know that you object to the further use or disclosure of your
- You can ask us to
restrict further processing of your Personal Data.
- You have the right to
lodge a complaint about RIZE TV’s practices with respect to your Personal
If you have any questions or concerns regarding our privacy policies,
please send us a detailed message to [email protected], and we will try
to resolve your concerns.
EU contact information: [email protected]